TropiCraze Privacy Policy

TropiCraze, a subsidiary of Mutima Canada CCC, is committed to protecting the privacy and security of our customers' personal information. This policy outlines the types of information we collect, how we use it, and the steps we take to ensure its protection.

Personal Information: We collect personal information when you interact with our website, make a purchase, sign up for our newsletter, or participate in a promotion. This information may include your name, address, email, phone number, and payment details.

Non-Personal Information: We automatically collect non-personal information when you visit our site, such as your IP address, browser type, and operating system. This information is used to improve our website and enhance user experience.

The information we collect is used in the following ways:

• To Process Transactions: Your information allows us to process and fulfill your orders, manage payments, and provide customer service.
• To Improve Our Services: We use your information to personalize your experience and respond to your individual needs.
• To Send Periodic Emails: The email address you provide for order processing may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product information, etc.

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include SSL technology to ensure that your data is encrypted and secure during transmission.

TropiCraze does not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

Our website uses "cookies" to enhance User experience.User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you do so, note that some parts of the Site may not function properly.

By using our site, you consent to our privacy policy. When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, you imply that you consent to our collecting it and using it for that specific reason only.

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@mutima.org or mailing us at: Mutima Canada CCC, TropiCraze,  5307 Victoria Drive, Vancouver, V5P 3V6

TropiCraze reserves the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

You have the right to access the personal information we hold about you. If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at privacy@tropicraze.com or by mail at:  TropiCraze,  5307 Victoria Drive, Vancouver, V5P 3V6

This Privacy Policy and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of British Columbia. 

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Your continued use of our website following the posting of changes to this policy will be deemed your acceptance of those changes. If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us.